Shipping policy

Shipping Policy

Last updated: August 2026

Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Time We ship worldwide. Estimated delivery times after dispatch:

• Netherlands & Europe: 7-15 business days
• Rest of the world: 10-20 business days

Please note these are estimates and delays may occasionally occur due to customs or carrier circumstances beyond our control.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to follow your shipment online.

Customs & Import Duties For orders within the EU, no additional customs duties apply. For orders outside the EU, customs fees may apply and are the responsibility of the customer.

Lost or Delayed Orders If your order hasn't arrived within 30 days, please contact us at [your email address] and we will investigate with our fulfillment partner.

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